Mohd99's Six Pillars of Data Protection
We believe that privacy is more than a legal obligation — it is our moral responsibility to every member who entrusts us with their personal information.
High-Level Encryption
All data transmitted between your device and mohd99 servers is protected with 256-bit SSL encryption. Sensitive information such as passwords and payment details is stored in encrypted form and cannot be read by anyone, including our internal staff.
Malaysia PDPA Compliance
Mohd99 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We handle all member personal data in accordance with the data protection principles established under Malaysian law.
No Sale of Personal Data
Mohd99 never sells, rents, or trades member personal data to any third party for commercial purposes. Your information belongs to you — we only use it to enhance your experience on our platform.
Full Control in Your Hands
Every mohd99 member has the full right to access, correct, restrict, or delete their personal data at any time. We provide a simple and transparent process for managing your privacy preferences.
Secure Data Storage
Your personal data is stored in data centers secured with multi-layered physical and digital access controls. Our servers hold international security certifications and are continuously monitored around the clock.
Full Transparency
We believe members have the right to know exactly how their data is used. This Privacy Policy is written in plain language — no confusing legal jargon, just clear and honest information.
1 Personal Information We Collect
In operating the mohd99 platform, we collect various types of information from users to ensure our services run smoothly, securely, and are personalized to your needs. This data collection is carried out transparently and only where a valid legal basis exists under Malaysia's PDPA.
The information we collect falls into three main categories: information you provide directly, information collected automatically when you use the platform, and information from legitimate third-party sources.
| Data Category | Data Examples | Collection Method |
|---|---|---|
| Identification Data | Full name, identification card number, date of birth, gender | Account registration, KYC verification |
| Contact Data | Email address, phone number, residential address | Registration form, profile updates |
| Financial Data | Bank account number, deposit and withdrawal transaction records | Payment processes, verification systems |
| Usage Data | Game history, bets placed, and active session duration | Platform log system operating automatically |
| Technical Data | IP address, device type, operating system, web browser | Cookies, server logs, device analytics |
2 How We Use Your Personal Data
Mohd99 uses collected personal data solely for legitimate and stated purposes. We do not use your data for any other purpose without obtaining your prior consent, unless required by law.
- Account Management: To process registration, verify identity through KYC, and manage your account login and security.
- Transaction Processing: To securely process deposits and withdrawals, verify payments, and maintain financial records required for audit and regulatory compliance.
- Service Improvement: To analyse usage patterns in order to improve platform performance, enhance the user interface, and introduce relevant new features.
- Marketing Communications: To send you promotional information, the latest bonuses, and exclusive offers — only if you have consented to receive such communications.
- Customer Support: To handle enquiries, complaints, and technical support requests more effectively using your interaction history with the platform.
- Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and the use of multiple accounts in violation of our terms of service.
- Legal Compliance: To fulfil legal obligations under PDPA, AML laws, and financial reporting requirements set by Malaysian authorities.
3 Data Sharing with Third Parties
Mohd99 takes seriously its responsibility not to disclose your personal data to unauthorised parties. However, there are specific situations where we need to share your personal data with selected and trusted third parties. All such data sharing is carried out under strict controls and only when necessary.
- Payment Service Providers: Payment gateways and partner banks that process your financial transactions. They receive only the minimum data necessary to process payments.
- KYC & Identity Verification Providers: Identity verification companies that help us comply with KYC requirements under Malaysia's AML laws.
- Technology Service Providers: Hosting companies, cloud services, and technical support providers that assist us in operating the platform. They are bound by strict data confidentiality agreements.
- Legally Designated Authorities: Law enforcement agencies, courts, or regulatory bodies that require your data based on a valid court order or legal obligation.
4 Cookies & Tracking Technologies
Mohd99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you on subsequent visits and personalise your experience.
- Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: To collect anonymised data on how visitors use our website, helping us improve performance and user experience.
- Preference Cookies: To save your preferences such as language, display settings, and account configuration so you do not need to reset them each time.
- Analytics Cookies: Helps us understand traffic patterns and platform usage for continuous improvement purposes.
You can manage your cookie preferences through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some mohd99 platform features.
5 Data Storage & Retention Period
Mohd99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law. Once the retention period has ended, your data will be securely deleted or anonymised.
- Active Account Data: Retained for the duration your account is active and for 12 months after account closure for record-keeping and complaint purposes.
- Financial & Transaction Records: Retained for a minimum of 7 years from the transaction date, in line with AML legal requirements and the Malaysian Companies Act.
- KYC Data: Retained for 5 years after the business relationship with you ends, in accordance with the Anti-Money Laundering Act 2001.
- Communication & Support Logs: Retained for 3 years for reference and future dispute resolution.
- Analytics Data: Anonymized data may be retained for longer periods for trend analysis and product improvement purposes.
6 Data Security Measures
The security of your personal data is mohd99's highest priority. We continuously invest in cybersecurity infrastructure and adopt a multi-layered defence approach to ensure your data is always protected against unauthorised access, theft, or misuse.
- Data Encryption in Transit: All communications between your device and mohd99 servers are encrypted using TLS 1.3 protocol with 256-bit encryption — the same security standard used by leading banking institutions.
- Data Encryption at Rest: Sensitive data such as financial information and passwords is stored in encrypted format using strong hashing algorithms such as bcrypt and AES-256.
- Tiered Access Control: Only authorized personnel who need access to specific data to perform their duties may do so. Such access is logged and actively monitored.
- Regular Security Testing: The mohd99 platform undergoes regular penetration testing and security audits by independent cybersecurity experts to identify and address any vulnerabilities.
- Real-Time Threat Monitoring: Our automated threat detection system operates around the clock to identify and block suspicious activity before it can cause harm.
- Two-Factor Authentication (2FA): Members are encouraged to enable 2FA to add an extra layer of protection against unauthorized access to their accounts.
7 Your Rights Under PDPA
As a mohd99 member whose personal data is processed in Malaysia, you have certain rights under the Personal Data Protection Act 2010 (PDPA). mohd99 fully respects and facilitates the exercise of these rights.
Right of Access
You have the right to obtain a copy of the personal data we hold about you. Requests can be made via your account settings or by contacting our support team.
Right to Rectification
If any of your personal data is inaccurate or out of date, you have the right to request that we correct or update it promptly.
Right to Withdraw Consent
You may withdraw consent previously given for the processing of your data, including marketing communications, at any time.
Right to Restriction
In certain situations, you may request that we restrict how your data is processed while a dispute or request is being handled.
Right to Data Portability
You have the right to receive your personal data in a machine-readable format for transfer to another service provider where applicable.
Right to Lodge a Complaint
If you believe your privacy rights have been violated, you have the right to file a complaint with the Personal Data Protection Commissioner of Malaysia.
To submit any request related to the rights above, please contact the mohd99 Privacy team. We will address each request within 14 business days of receipt. In more complex cases, this period may be extended to up to 30 days, with prior notification to you.
8 Children's Privacy & Minor Protection
Mohd99 is an online entertainment platform intended exclusively for adults aged 18 and above. We do not intentionally collect any personal data from individuals under the age of 18.
- Our registration process requires age verification and KYC checks to ensure that only adults are able to open an account.
- Should we discover that personal data belonging to an individual under the age of 18 has been unintentionally collected, we will promptly delete that data and close the associated account.
- Parents or guardians who suspect their child has registered an account at mohd99 should contact us immediately through our customer support.
9 Changes to This Privacy Policy
Mohd99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or any other relevant operational factors.
- Any material changes to this Privacy Policy will be communicated to members via their registered email and/or in-app notification at least 14 days before the changes take effect.
- The "Updated" date at the top of this page will always be refreshed to reflect the publication date of the latest version.
- Your continued use of the mohd99 platform after changes take effect will be deemed acceptance of the updated Privacy Policy.
- Previous versions of our Privacy Policy are archived and can be requested from our support team should you need to reference an earlier version.
10 Contact Our Privacy Officer
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact the mohd99 Data Protection Officer.
Frequently Asked Questions on mohd99 Privacy Policy
Answers to the most frequently asked questions from our members regarding privacy and personal data protection.
Ready to Get Started with mohd99?
Register a free account today and enjoy a safe, transparent online entertainment experience that meets the highest privacy standards. Your data is always protected with us.